mail

March 13, .TEL will become a normal TLD… Or won’t it?

Early 2009, .TEL started out with about 120,000 registrations. In the next year, it grew to a 250,000 and registrations reached their peak in 2011 with about 340,000 registrations. After this, the numbers started to decline rapidly. Currently there are slightly less .TEL names registered then short after the start of the general availability in 2009.

A crippled TLD?

The .TEL was promoted as a platform for publishing contact details online through a dedicated telhosting platform. You might consider it like an online Rolodex. The use of this extension was restricted to this platform. This was of course a limitation for the use of .TEL, no hosting or redirect on your .TEL domain name was possible. The fast market adaptation of smart phones was also unfavorable for the .TEL registration numbers. The telhosting platform lost partially its use, because one could easily dig up a telephone number with their smartphone. And the introduction of a lot of new generics didn’t help either, for obvious reasons.

A revival for .TEL

.tel The ICANN board recently approved of the lifting of the DNS restrictions for .TEL, making it possible to sell your own hosting with a .TEL domain name. This change will become effective on March 31. The same date, the registry will release a modernized Telhosting system. A preview of the new lay-out can be find at the example profile page at http://telpage.tel .
The new Telhosting profile page will be managed by a desktop control panel, also iOS and Android smartphone apps will be introduced to manage the profile page. The Telnic registry will support the registrants. To inform the registrants the registry will send an email to the registrant on February 13.

In short, starting March 31, registrants can choose whether they want to use a single .TEL page or create and host their own web page with a .TEL,

The Good

The Lifting of the DNS restrictions will bring some benefits to our business:

  • A lot of great names are still available for .TEL;
  • New options for the secondary market will arise;
  • With the sale of a .TEL domain you can upsell with a hosting package;
  • Other upsells with products like SSL certificates;
  • Freedom of choice for your customers.

The Bad

Of course, as always, there are some downsides about the changes.

  • You need to adjust your sales flow, but these will become more in line with the other TLDs;
  • You will have to communicate about the new proposition of .TEL.

And the Ugly

About some developments, I am not too excited, and I guess you will probably share this feeling.

The .TEL registry will be directly communicating with the registrants with an email, introducing the new platform. Here is an example of this email. In addition to this, the .TEL registry will do the support for the telhosting environment. This leaves you as the domain name provider out the equation. It might feel a good thing, a cost reduction for you as a web hoster. However, for .TEL it might become harder to demonstrate your added value to your customer.

Also, the proposition of the .TEL might become diffuse for registrants and website visitor. For the registrants, it could be unclear what the use for .TEL is. And for the website visitor, it might become unclear who is responsible for the hosting of a TEL site. My suggestion is, it is best to promote .TEL as a standard extension. It is short, about telephone communication and with lots of good names still available. And I wouldn’t be surprised if the new telhosting platform will be phased out after just a few years.

Finally

Despite my issues above, I am happy about the revitalization of .TEL. For the web hosting industry, there are a lot of opportunities with this extension. It is up to you to seize them and make .TEL (again) a nice addition to your business!

careers

New IRTP-C templates in your production account

Image

Eight new email templates and six web image 1page templates are available in the production environment. Of course, we made sure they are easy to spot. All essential information is already in the templates.

I recommend adding extra information to your templates. For instance: you can add information in your customers’ native language or encourage them to get in touch with you if they have any questions.

The web templates are used for the confirmation forms at mydomainprovider.com. That is the branded environment in which your customers accept changes, transfers and validations. The email templates are sent in HTML format and text only. Make sure you add extra information in both parts of the templates.

image 2If you are acting as Designated Agent, the top two in the listing of the email templates (image 2) are most important. These mandatory notification emails are sent after the update of the registrant’s details. Of course, the other templates are important too.

If you are not acting as a Designated Agent, your customers are sure to come across IRTP-C-related emails and corresponding forms at some point. In this case, it’s even more important to have the templates up to your standards. Get cracking and check the new templates in your account right away.

Want to know more about IRTP-C? This blog post and this newsletter are good starting points.

copyright
home

Over 30 ccTLDs added and more to come

At Realtime Register, we aim to empower our partners’ businesses by providing an extensive collection of TLDs to choose from. That’s why we’re excited to introduce more than 30 new ccTLDs!  Give your customers the opportunity to get their share of one of the fastest emerging markets worldwide by adding the Brazilian extension .com.br to your TLD portfolio! And did you know that .io is still one of the hottest domain name extensions for startups and tech companies? New business opportunities await! You’ll find an overview of your prices of in your Domain Manager.

.ac Ascension Island
.ae United Arab Emirates
.al Albania
.al second level Albania
.ar second level Argentina
.as American Samoa
.bd second level Bangladesh
.bg Bulgaria
.br second level Brazil
.ci Cote d’Ivoire
.cl Chile
.cr Costa Rica
.cr second level Costa Rica
.cu Cuba
.cu second level Cuba
.do Dominican Republic
.do second level Dominican Republic
.ec Ecuador
.ec second level Ecuador
.fi Finland
.gg Guernsey
.gr Greece
.gr second level Greece
.gs South Georgia And The South Sandwich Islands
.hm Heard en McDonaldeilanden
.id second level Indonesia
.il second level Israel
.io British Indian Ocean Territory
.is Iceland
.je Jersey
.ke second level Kenya
.kr Korea, Republic Of
.kr second level Korea, Republic Of
.kz Kazakhstan
.kz second level Kazakhstan
.lu Luxembourg
.ma Morocco
.ma second level Morocco
.mt second level Malta
.my Malaysia
.my second level Malaysia
.ng Nigeria
.ng second level Nigeria
.ni Nicaragua
.ni second level Nicaragua
.pe Peru
.pe second level Peru
.ph second level Philippines
.ph Philippines
.sd Sudan
.sr Suriname
.tr second level Turkey
.ua Ukraine
.ua second level Ukraine
.vn second level Viet Nam
.vn Viet Nam
podcast

Get ready for the IRTP-C

Familiarize yourself with the upcoming transfer policy changes by reading the Realtime Register IRTP-C newsletter and the checklist below.

How this policy will impact your business

Once the IRTP-C is in effect, the impact will be noticeable for resellers and their end users. The most important changes are:

  • It will no longer be possible to change the registrant of a domain name with a simple domain modification request;
  • Any Material Change of the registrant’s details of any gTLD domain will invoke a (branded) request for approval, unless the reseller acts a Designated Agent;
  • After the Material Change has been completed, the affected domains cannot be transferred to a new registrar for the next 60 days (transfer lock) unless the old registrant has opted out.
  • After a Material Change has been completed, the old and new registrant will receive a branded confirmation email informing them about the completed change.

Checklist

  1. Make sure your Terms Of Service are in line with the Realtime Registers’ Terms and Conditions;
  2. Update your branded email and web form templates at https://dm.realtimeregister.com/branding/ ;
  3. If you have integrated with our API, go to the Domain Manager to get familiar with the additional API commands and add them to your integration.

Pro’s and Cons of being a Designated Agent

A Degisnated Agent is an entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

Pros

  • In most cases a shorter path for updates;
  • Fewer emails to the registrants;
  • Less approval required from old and new registrants during the transfer or update process.

Cons

  • You may need to make some changes to your Terms of Service to become compliant with the policy;
  • Updating your API integration will take some time.

Whether you want to act as a Designated Agent or not, is completely up to you. Either way, Realtime Register provides the branding tools to implement the mandatory communication with your customers.

 

The approval process

The approval process in relation to the IRTP-C process contains a branded email with a link to the mydomainprovider.com approval page. Once both the old and new registrants have confirmed the change, the initiated operation will be executed.

To limit the number of times we need to email your customer, we combine the approval email with the FOA email (if feasible).

The approval email contains the details of the old and new registrant, your brand information and a space for your own text. With this optional text, you can add additional information to inform your customers.

The approval page contains conditionally:

  • A check box to accept the terms and conditions;
  • A check box for validating the new registrant information;
  • An option to accept or reject the transfer and or registrant change;
  • Option to opt-out for the 60-day lock;
  • The affected domain names.

IRTP-C Glossary

IRTP-C
This stands for Inter-Registrar Transfer Policy extension phase C. This policy was designed to prevent domain name theft. Below you will find a short summary of this policy.

The policy in short:
If the registrant data is changed in such a way that the ownership might transfer to another person and / or organization, both old and new registered domain name holders are required to accept the changes first.

However, both old and new registrants can appoint a “Designated Agent” to act on behalf of the registrant. This consent must be given explicitly. The Designated Agent is authorized to approve a change of registrant. After this change is completed, a notification will be sent to the old and new registrant. 

You will find the official policy at https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Registrant
The registered domain name holder.

Old Registrant
The registered domain name holder (according to the WHOIS information) at the moment a contact update, domain update or (internal) transfer is requested.

New Registrant
The registered domain name holder after the contact update, domain update or (internal) transfer is completed.

Material Change of the registrants’ details
Any change to the registrants’ name, organization or email. Other details, like phone, postal code or country, are NOT considered as material changes.

Designated Agent
An entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

60-day lock, opt out
After a material change of the registrant information, the domain names affected by this change are under a 60-day transfer lock. During this period, the domain names cannot be transferred to another registrar. However, the old registrant can choose to not use this lock (opt out).

Notification email
An email that is sent to the new and / or old registrant to inform them about the material change of the registrant information. Realtime Register customizes this notification email in such a way that it matches the contacts’ brand.

Validation
The familiar validation of the registrant information resulting from the ICANN RAA-2013.

ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization that is responsible for coordinating the maintenance and procedures of several databases related to the namespaces of the Internet, ensuring the network’s stable and secure operation.

Transfer request (internal)
A transfer request for a domain that is already under the management of Realtime Register.

Transfer request
A request, initiated by the reseller to transfer one or more domains to Realtime Register.

Update Domain request
A request to attach another contact handle to the one or more domain names.

gTLD
Generic top-level domain

Form Of Authorization (FOA)
The registered domain holder is required to accept the FOA to authorize the transfer to another registrar. Realtime Register sends this branded FOA according to the contacts’ brand.

suggest

Get ready for the IRTP-C

Familiarize yourself with the upcoming transfer policy changes by reading the Realtime Register IRTP-C newsletter and the checklist below.

How this policy will impact your business

Once the IRTP-C is in effect, the impact will be noticeable for resellers and their end users. The most important changes are:

  • It will no longer be possible to change the registrant of a domain name with a simple domain modification request;
  • Any Material Change of the registrant’s details of any gTLD domain will invoke a (branded) request for approval, unless the reseller acts a Designated Agent;
  • After the Material Change has been completed, the affected domains cannot be transferred to a new registrar for the next 60 days (transfer lock) unless the old registrant has opted out.
  • After a Material Change has been completed, the old and new registrant will receive a branded confirmation email informing them about the completed change.

Checklist

  1. Make sure your Terms Of Service are in line with the Realtime Registers’ Terms and Conditions;
  2. Update your branded email and web form templates at https://dm.realtimeregister.com/branding/ ;
  3. If you have integrated with our API, go to the Domain Manager to get familiar with the additional API commands and add them to your integration.

Pro’s and Cons of being a Designated Agent

A Degisnated Agent is an entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

Pros

  • In most cases a shorter path for updates;
  • Fewer emails to the registrants;
  • Less approval required from old and new registrants during the transfer or update process.

Cons

  • You may need to make some changes to your Terms of Service to become compliant with the policy;
  • Updating your API integration will take some time.

Whether you want to act as a Designated Agent or not, is completely up to you. Either way, Realtime Register provides the branding tools to implement the mandatory communication with your customers.

 

The approval process

The approval process in relation to the IRTP-C process contains a branded email with a link to the mydomainprovider.com approval page. Once both the old and new registrants have confirmed the change, the initiated operation will be executed.

To limit the number of times we need to email your customer, we combine the approval email with the FOA email (if feasible).

The approval email contains the details of the old and new registrant, your brand information and a space for your own text. With this optional text, you can add additional information to inform your customers.

The approval page contains conditionally:

  • A check box to accept the terms and conditions;
  • A check box for validating the new registrant information;
  • An option to accept or reject the transfer and or registrant change;
  • Option to opt-out for the 60-day lock;
  • The affected domain names.

IRTP-C Glossary

IRTP-C
This stands for Inter-Registrar Transfer Policy extension phase C. This policy was designed to prevent domain name theft. Below you will find a short summary of this policy.

The policy in short:
If the registrant data is changed in such a way that the ownership might transfer to another person and / or organization, both old and new registered domain name holders are required to accept the changes first.

However, both old and new registrants can appoint a “Designated Agent” to act on behalf of the registrant. This consent must be given explicitly. The Designated Agent is authorized to approve a change of registrant. After this change is completed, a notification will be sent to the old and new registrant. 

You will find the official policy at https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Registrant
The registered domain name holder.

Old Registrant
The registered domain name holder (according to the WHOIS information) at the moment a contact update, domain update or (internal) transfer is requested.

New Registrant
The registered domain name holder after the contact update, domain update or (internal) transfer is completed.

Material Change of the registrants’ details
Any change to the registrants’ name, organization or email. Other details, like phone, postal code or country, are NOT considered as material changes.

Designated Agent
An entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

60-day lock, opt out
After a material change of the registrant information, the domain names affected by this change are under a 60-day transfer lock. During this period, the domain names cannot be transferred to another registrar. However, the old registrant can choose to not use this lock (opt out).

Notification email
An email that is sent to the new and / or old registrant to inform them about the material change of the registrant information. Realtime Register customizes this notification email in such a way that it matches the contacts’ brand.

Validation
The familiar validation of the registrant information resulting from the ICANN RAA-2013.

ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization that is responsible for coordinating the maintenance and procedures of several databases related to the namespaces of the Internet, ensuring the network’s stable and secure operation.

Transfer request (internal)
A transfer request for a domain that is already under the management of Realtime Register.

Transfer request
A request, initiated by the reseller to transfer one or more domains to Realtime Register.

Update Domain request
A request to attach another contact handle to the one or more domain names.

gTLD
Generic top-level domain

Form Of Authorization (FOA)
The registered domain holder is required to accept the FOA to authorize the transfer to another registrar. Realtime Register sends this branded FOA according to the contacts’ brand.

careers